Supercharge WooCommerce review management

Collect, manage, and showcase product reviews with ease using ReviewScribe, a powerful review management platform built for WooCommerce.

Showcase

Display your reviews clearly and insightfully to build customer confidence

Show overall rating

Display your average score next to the full star breakdown, so shoppers see the whole picture at a glance.

Overall rating panel showing 4.8 out of 5 stars next to a five-to-one star score distribution chart

Multi-criteria ratings

Let customers score quality, service and delivery separately, and show each rating on the product page.

Four-star review titled “Great quality and worth the price” with separate star scores for product quality, customer service and delivery

Verified purchase badge

Mark reviews from confirmed buyers with a Verified Purchase badge, so shoppers know who really bought it.

Five-star review titled “Value for money” with a blue Verified Purchase badge next to the stars

Review image gallery

Collect customer photos with each review and show them in a gallery that shoppers can browse.

Product rating of 4.6 with an Add a Review button beside a grid of customer photos of running shoes

Product variant

Show the size, color or variant each reviewer bought, so shoppers find reviews that match their choice.

Review that shows the purchased variant: Shiho High-Heeled, size 34, color brown

Recommendations

Show how many customers would recommend the product, as a percentage and a total count.

Recommendation ring reading 74, with “74% would recommend” and 42 recommendations below
ReviewScribe review form with a star rating, YouTube video link, photo and video uploads, an anonymous-review checkbox and multi-criteria ratings for product quality, customer service and delivery

Collect reviews

Collect rich, authentic customer reviews with powerful form options

Photo uploads

Allow customers to upload photos with their reviews to add visual proof and authenticity.

Video uploads

Enable video uploads so customers can share detailed, real-life experiences.

Multi-criteria rating

Let customers rate different aspects like quality, delivery, and service for more detailed feedback.

YouTube link support

Allow customers to attach YouTube videos to enrich reviews with external content.

Anonymous rating

Let customers submit reviews anonymously to encourage honest and unbiased feedback.

Email reminder

Send review emails to your customers and get the ratings your product truly deserves

Automated review requests

Automatically send personalized review request emails after WooCommerce orders are completed or delivered.

Automation flow: the Order Completed trigger waits 7 days after order completion, sends the review request email, and the email status shows Email Sent

Smart send timing

Set a send delay per product category, so customers are asked after using it.

Smart send timing: a 7-day default sending delay adjusted per category — Skincare & Beauty 14 days, Electronics 7 days, Home & Living 10 days, Fashion & Apparel 5 days

Smart follow-up emails

Increase review conversions with intelligent follow-up emails based on customer behavior and engagement.

Follow-up rules after a 7-day default: opened but didn’t click after 4 days, clicked but didn’t review after 6 days, didn’t open after 10 days, each sending a follow-up email

Multi-language email

Automatically detect customer language and send localized review request emails using smart language matching and fallback protection.

Language flow: detect the language by billing country, match it with a supported language, then send a localized review request email or use the fallback language

Email analytics

Track email performance with detailed analytics including sent, opened, clicked, reviewed, and conversion rates.

Email performance overview: 2,450 sent, 1,680 opened (68.6%), 842 clicked (34.4%), 312 reviewed (12.7%), with a 12.7% conversion rate

Customizable email template

Customize logos, banners, subject lines, CTA buttons, and email content to perfectly match your brand.

Email template editor blocks: logo, banner, subject, content and CTA button
Preview of a branded review request email with a logo, banner, product image, star rating and review button

AI-powered review insights

Pro uses your own OpenAI key to summarize what customers like and what they’d change

AI Summary

“Customers consistently praise the product quality and fast shipping. The most common suggestion is to improve packaging durability. Overall, most buyers say they would order again.”

Top praise

Product quality, shipping speed, customer service

Areas to improve

Packaging, size guides, return process

Overall sentiment

Mostly positive; most buyers would order again

Verify

Build trust with verified reviews

Helpful votes

Let users vote on reviews to highlight the most helpful feedback.

Report button

Allow users to report inappropriate or misleading reviews.

Review permissions

Let customers edit or delete their own reviews.

Country flags

Display reviewer country flags to add context and build trust.

Eligibility settings

Choose when customers can review and how often.

Customization and controls

The plugin’s Form texts settings with custom labels such as “How would you rate it?” and “Your first name”, beside the review form showing them
The plugin’s review card settings set to a Load more button, 8 reviews per page and verified purchases only, beside a list of verified reviews with a Load more reviews button
The plugin’s Review summary settings with every part switched on, beside a summary with a 4.8 average, rating bars, 74% would recommend, photos and an AI summary
The plugin’s User permissions settings, beside a review with Helpful, Report, Edit and Delete actions and a note that reviews open once an order is delivered
Form text customization

Change the headings, labels, placeholders and button text on your review forms so they speak in your store’s voice.

Color customization

Set the colors for text, backgrounds and rating elements so every widget matches your brand.

Review visibility controls

Set reviews per page, how more load (pagination, Load more or infinite scroll) and which reviews appear.

Rating display options

Choose what the summary shows: average, review count, rating bars, recommendations, photos and an AI summary.

User permissions

Decide when customers can review, who can vote or report, and whether they can edit or delete their own reviews.

Anti-spam and security

Google reCAPTCHA

Protect every review form with Google reCAPTCHA to stop bots and fake submissions before they reach you.

A review form with a five-star rating and a ticked reCAPTCHA check, beside two results: a human’s review accepted and a bot’s blocked

Spam-free, moderated review system

Hold new reviews for approval and keep spam out, so only genuine feedback appears on your store.

A review queue: a new four-star review waiting with Approve and Reject buttons, and a spam review blocked from the store

Stop chasing reviews. Start automating them.

ReviewScribe automates the collection and display of social proof. Turn your customers’ words into your most powerful marketing tool with elegant, high-conversion widgets.